Leckey Jobs

Current jobs at Leckey

Digital Marketing Lead (Lisburn, UK)

Full Time, Maternity Cover

(Job Ref: DML0421)

We are hiring a Digital Marketing Lead to join the Leckey and Firefly team. You will get the opportunity to lead and work on global digital marketing campaigns across a multitude of digital mediums. This role will suit experienced digital marketers with a passion and drive to succeed coupled with a great work ethic.

  • You will have a minimum 3 years of experience in digital marketing.
  • You will be passionate about analytics, making data driven decisions on a daily basis.
  • You are a clear and creative communicator and writer with a passion for content marketing.
  • You are a fast learner with the ability to keep up to date with and implement new digital marketing developments and techniques.
  • You have an awareness of the core digital marketing channels showing demonstrable results in advertising, search engine optimisation, social media marketing, email marketing, influencer outreach and content marketing.
  • You are a team player and thrive in a small team.

About Leckey

Leckey (www.leckey.com) works closely with therapists, parents, carers and our business partners around the world to research, develop and supply innovative postural support and therapy equipment that improves the lives of children and adults with disabilities.

Firefly (www.fireflyfriends.com), a subsidiary of Leckey, is a multi-award-winning ecommerce business, selling products in over 100 different countries around the world. Firefly’s vision is to create a world where every child with special needs can enjoy a childhood filled with play, participation and possibilities.

Leckey and Firefly are entering a significant period of growth and opportunity following the recent acquisition of the company by Sunrise Medical, a world leader in the innovation, manufacture and distribution of advance assistive mobility devices.

Role & Responsibilities

The role of Digital Marketing Lead will involve job responsibilities which include:

  • Develop and implement digital marketing campaigns including product launches, multi-lingual, promotional and seasonal campaigns across various social media platforms.
  • Coordinate and develop Leckey’s social media channels running the day-to-day duties associated with social media including advertising, engagement campaigns and competitions.
  • Assist in management of the paid social and google ad campaign activity.
  • Coordinate and develop the Firefly and Leckey email marketing calendar and reporting on performance.
  • Proactive development and population of the Firefly and Leckey websites, to include; product launches, translations, landing pages, UX updates and website development.
  • Implement best practices in UX, SEO and content optimisation throughout digital content.
  • Provide digital marketing support to our international distributors (Firefly & Leckey).
  • Support with App & software development.
  • Keep up to date with new digital trends and attend Digital Marketing Conferences.
  • Conduct market research and the creation of surveys for marketing purposes
  • Administrative or other digital marketing support to assist with the efficient running of the department as and when required.

What we are looking for:

We are looking for someone who is creative, driven and passionate about all things digital. You will be organised, a strategic thinker and eager to make a difference in our digital marketing efforts. We are a small, but highly motivated and dynamic digital team within a global company with great potential for exponential growth.

Essential criteria:

  • 3 years’ experience in a similar role
  • Degree in marketing or related discipline
  • Facebook ads management experience
  • · Google Ads management experience
  • Google Analytics knowledge
  • Experience updating various web content management systems (e.g. Umbraco, Magento)
  • SEO knowledge
  • Excellent written communication skills

Desirable criteria:

  • Experience using Canva for web creative
  • Google tag manager experience
  • Customer contact strategy implementation, including the use of email automation platforms such as Hubspot

If you believe you can make a difference and you are ready to join the team please submit your CV along with a covering letter to recruitment@leckey.com (including details of your current remuneration). Closing date for applications is 5.00pm on Friday 14th May 2020.

We are an Equal Opportunities Employer.

Digital Marketing Executive (Lisburn, UK)

Full time, Maternity Cover

We are hiring a Digital Marketing Executive to join the Leckey and Firefly team. You will get the opportunity to manage a 160,000 strong social media community on an exciting and established global brand with products that help to transform family lives.

This role will suit social media & content marketers with a passion and drive to succeed coupled with a great work ethic.

  • You will have a minimum 1 year of experience in digital marketing.
  • You will be a social media evangelist with proven results in growth and engagement.
  • You are a clear and creative communicator and writer with a passion for content marketing.
  • You are a fast learner with the ability to keep up to date with and implement new digital marketing developments and techniques.
  • You have an awareness of the core digital marketing channels particularly social media marketing, SEO and content marketing.
  • You are a team player and thrive in a small team

About Leckey

Leckey (www.leckey.com) works closely with therapists, parents, carers and our business partners around the world to research, develop and supply innovative postural support and therapy equipment that improves the lives of children and adults with disabilities.

Firefly (www.fireflyfriends.com), a subsidiary of Leckey, is a multi-award-winning ecommerce business, selling products in over 100 different countries around the world. Firefly’s vision is to create a world where every child with special needs can enjoy a childhood filled with play, participation and possibilities.

Leckey and Firefly are entering a significant period of growth and opportunity following the recent acquisition of the company by Sunrise Medical, a world leader in the innovation, manufacture and distribution of advance assistive mobility devices.

Role & Responsibilities

The role of Digital Marketing Executive will involve job responsibilities which include:

  • Coordinate and develop Firefly's social media channels running the day-to-day duties associated with social media including advertising, engagement campaigns and competitions.
  • Creating engaging copy for relevant digital campaigns.
  • Coordinate and develop Firefly’s influencer outreach programme, including creating briefs, campaigns and contracts.
  • Content population of Firefly’s blog supplied by our team of external bloggers including creation of briefs, managing contracts and payments.
  • Implementing SEO best practice across all blog and web content.
  • Daily monitoring of the Firefly Facebook Groups.
  • Analysis of social media performance, providing recommendations for improvement.
  • Keep up-to-date with new social media / digital trends.
  • Engage families for filming and photography opportunities.
  • Administrative or other digital marketing support to assist with the efficient running of the department as and when required.

What we are looking for:

We are looking for someone who is creative, driven and passionate about all things digital. You will be organised and eager to make a difference in our digital marketing efforts. We are a small, but highly motivated and dynamic digital team within a global company with great potential for exponential growth.

Essential criteria:

  • Minimum of 1-year experience in a similar role
  • Degree in Marketing or related discipline
  • Proven ability in running social media campaigns
  • Google Analytics knowledge
  • Experience updating various web content management systems (e.g. Umbraco, Magento)
  • Experience using Canva or close alternative to create social media graphics
  • SEO knowledge
  • Excellent written communication skills

Desirable criteria:

  • Experience creating and editing video content
  • Facebook Ads management experience
  • Google Ads management experience
  • Email marketing campaign creation, management and reporting

If you believe you can make a difference and you are ready to join the team please submit your CV along with a covering letter to recruitment@leckey.com (including details of your current renumeration). Closing date for applications is 5.00pm on Friday 14th May 2020.

We are an Equal Opportunities Employer.

Product Specialist (Yorkshire, UK)

Full time, Permanent Position

(Job Ref:  PSY0321)

We wish to invite applications from experienced Sales or Therapy professionals to work within our Product Specialist team. This is an exciting career development opportunity for the right candidate who can demonstrate they share our values and have the necessary skills, knowledge, experience, commitment and attitude to join our team.

As a Product Specialist you will report to the Regional Sales Manager – North and will be responsible for the proactive development of Leckey UK sales and for targeted campaigns around product promotion to our existing and new customers. Key responsibilities will include:

  • Provision of the highest standards of service to build and maintain excellent customer relationships.
  • Demonstrating, advising and educating customers on the full range of Leckey UK products and providing assistance to them in carrying out product assessments, product set up and product servicing.
  • Planning & monitoring of sales activities to achieve overall sales and individual product targets for the territory through effective management of the Territory Business Plan.
  • Maintaining a high level of customer contact and communication and proactively identifying opportunities for business development.
  • Managing your diary to maximise the time spent with customers and ensuring your availability for appointments when requested.

It is essential that the successful candidate can demonstrate the following:

  • Excellent communication & interpersonal skills
  • Empathy for the needs of children & families who use our products
  • An understanding of the demands placed upon therapy professionals
  • 2-3 years professional sales or therapy experience
  • A practical approach to equipment use and maintenance
  • Fully developed time management and planning skills
  • IT Literate in Microsoft Office to include Word & Excel with the ability to learn new IT systems

If you believe you can make a difference and you are ready to join the team please email your CV along with a covering letter to recruitment@leckey.comClosing date for applications is 2.00pm on Monday 10th May 2021. 

We are an Equal Opportunities Employer.

 

Sales Support Specialist 

Full Time, Permanent Position 

(Job Ref: SSS0421)

We wish to invite applications from experienced sales support specialists to work for Leckey and Firefly, based
in Lisburn. This is an exciting opportunity for the right candidate who can demonstrate they share our values
and have the necessary skills, knowledge, experience, commitment and attitude to join our team.


Leckey works closely with therapists, parents, carers and our business partners around the
world to research, develop and supply innovative postural support and therapy equipment that improves the
lives of children and adults with disabilities. Firefly (www.fireflyfriends.com), a subsidiary of Leckey, is a multi award-winning ecommerce business, selling products in over 100 different countries around the world.
Firefly’s vision is to create a world where every child with special needs can enjoy a childhood filled with play,
participation and possibilities.


Leckey and Firefly are entering a significant period of growth and opportunity following the recent acquisition
of the company by Sunrise Medical, a world leader in the innovation, manufacture and distribution of advance
assistive mobility devices.


As a Sales Support Specialist you will report to the Customer Service Manager and will be responsible for the
timely processing of customer orders and requests. Key responsibilities will include:


• Provide best in market customer care and sales support to Leckey UK/ROI, International and Firefly
(digital) customers
• Process all incoming customer orders from these customers, to a high level of accuracy
• Manually assign product-specific lead times to these processed orders according to agreed SLAs
• Update the status and details of orders, in response to customer request
• Create and amend account and company information on CRM, to ensure that customer records are
maintained current
• Respond to requests for pro-forma quotations
• Provide accurate e-mail confirmations to customers
• Handle private purchases and receiving secure payments via the STRIPE system
• Receive payments from digital customers
• Investigate and resolve requests from above customers for credits and refunds
• Resolve enquiries from customers relating to:
           o Pricing, parts and product-related presales requests
           o post-sales / technical fault-finding and trouble-shooting, which may involve expediting
replacement parts and / or organising collection & return to HQ
           o the despatch, transport and delivery of goods
• Offer administrative and sales support to the International Management team, as required
• Develop and maintain a thorough knowledge of the product range and its clinical application
• Collate sales orders before passing to relevant department/s for further action
• Respond in a timely fashion to enquiries relating to pricing, address issues, missing quotations, part
codes, payment authorisations
• Complete a final validation on recently processed orders
• Any other reasonable duties


It is essential that the successful candidate can demonstrate the following:


• Previous experience in a Customer Care/Sales related environment.
• 4 GCSEs at grade C or above to include English & Maths.
• Motivated self-starter, capable of working on own initiative.
• Highly organised and detail conscious with strong interpersonal and communication skills.
• Empathy, patience and understanding for customer needs.
• Demonstrate ability to maintain composure and multi-task in a busy customer care environment.
• Computer literate and able to learn and quickly absorb a broad range of IT systems including Sage
CRM, SAGE ERP, Outlook and Quotewerks.
• Ability to quickly learn and understand a broad range of product and clinical knowledge
• Knowledge of company products / disability market an advantage.


If you believe you can make a difference and you are ready to join the team please email your CV along with
a covering letter to recruitment@leckey.com. Closing date for applications is 4.30pm on Wednesday 28th April
2021.


We are an Equal Opportunities Employer

Product Specialist (Cambridgeshire and Hertfordshire)

(Job Ref: PSCH0421)

Product Specialist

Location: Cambridgeshire and Hertfordshire

Full time, Permanent Position

(Job Ref: PSCH0421)

We wish to invite applications from experienced Sales or Therapy professionals to work within our Product Specialist team. This is an exciting career development opportunity for the right candidate who can demonstrate they share our values and have the necessary skills, knowledge, experience, commitment and attitude to join our team.

As a Product Specialist you will report to the Regional Sales Manager – South and will be responsible for the proactive development of Leckey UK sales and for targeted campaigns around product promotion to our existing and new customers. Key responsibilities will include:

  • Provision of the highest standards of service to build and maintain excellent customer relationships.
  • Demonstrating, advising and educating customers on the full range of Leckey UK products and providing assistance to them in carrying out product assessments, product set up and product servicing.
  • Planning & monitoring of sales activities to achieve overall sales and individual product targets for the territory through effective management of the Territory Business Plan.
  • Maintaining a high level of customer contact and communication and proactively identifying opportunities for business development.
  • Managing your diary to maximise the time spent with customers and ensuring your availability for appointments when requested.

It is essential that the successful candidate can demonstrate the following:

  • Excellent communication & interpersonal skills
  • Empathy for the needs of children & families who use our products
  • An understanding of the demands placed upon therapy professionals
  • 2-3 years professional sales or therapy experience
  • A practical approach to equipment use and maintenance
  • Fully developed time management and planning skills
  • IT Literate in Microsoft Office to include Word & Excel with the ability to learn new IT systems

If you believe you can make a difference and you are ready to join the team please email your CV along with a covering letter to recruitment@leckey.comClosing date for applications is 5.00pm on Friday 21st May 2021. 

We are an Equal Opportunities Employer.

Product Specialist (South London)

Location: South London

Full time, Permanent Position

(Job Ref: PSSL0421)

We wish to invite applications from experienced Sales or Therapy professionals to work within our Product Specialist team. This is an exciting career development opportunity for the right candidate who can demonstrate they share our values and have the necessary skills, knowledge, experience, commitment and attitude to join our team.

As a Product Specialist you will report to the Regional Sales Manager – South and will be responsible for the proactive development of Leckey UK sales and for targeted campaigns around product promotion to our existing and new customers. Key responsibilities will include:

  • Provision of the highest standards of service to build and maintain excellent customer relationships.
  • Demonstrating, advising and educating customers on the full range of Leckey UK products and providing assistance to them in carrying out product assessments, product set up and product servicing.
  • Planning & monitoring of sales activities to achieve overall sales and individual product targets for the territory through effective management of the Territory Business Plan.
  • Maintaining a high level of customer contact and communication and proactively identifying opportunities for business development.
  • Managing your diary to maximise the time spent with customers and ensuring your availability for appointments when requested.

It is essential that the successful candidate can demonstrate the following:

  • Excellent communication & interpersonal skills
  • Empathy for the needs of children & families who use our products
  • An understanding of the demands placed upon therapy professionals
  • 2-3 years professional sales or therapy experience
  • A practical approach to equipment use and maintenance
  • Fully developed time management and planning skills
  • IT Literate in Microsoft Office to include Word & Excel with the ability to learn new IT systems

If you believe you can make a difference and you are ready to join the team please email your CV along with a covering letter to recruitment@leckey.comClosing date for applications is 5.00pm on Friday 21st May 2021. 

We are an Equal Opportunities Employer.

Product Specialist (Yorkshire)

Location: Yorkshire

Full time, Permanent Position

(Job Ref: PSY0421)

We wish to invite applications from experienced Sales or Therapy professionals to work within our Product Specialist team. This is an exciting career development opportunity for the right candidate who can demonstrate they share our values and have the necessary skills, knowledge, experience, commitment and attitude to join our team.

As a Product Specialist you will report to the Regional Sales Manager – North and will be responsible for the proactive development of Leckey UK sales and for targeted campaigns around product promotion to our existing and new customers. Key responsibilities will include:

  • Provision of the highest standards of service to build and maintain excellent customer relationships.
  • Demonstrating, advising and educating customers on the full range of Leckey UK products and providing assistance to them in carrying out product assessments, product set up and product servicing.
  • Planning & monitoring of sales activities to achieve overall sales and individual product targets for the territory through effective management of the Territory Business Plan.
  • Maintaining a high level of customer contact and communication and proactively identifying opportunities for business development.
  • Managing your diary to maximise the time spent with customers and ensuring your availability for appointments when requested.

It is essential that the successful candidate can demonstrate the following:

  • Excellent communication & interpersonal skills
  • Empathy for the needs of children & families who use our products
  • An understanding of the demands placed upon therapy professionals
  • 2-3 years professional sales or therapy experience
  • A practical approach to equipment use and maintenance
  • Fully developed time management and planning skills
  • IT Literate in Microsoft Office to include Word & Excel with the ability to learn new IT systems

If you believe you can make a difference and you are ready to join the team please email your CV along with a covering letter to recruitment@leckey.comClosing date for applications is 5.00pm on Friday 21st May 2021. 

We are an Equal Opportunities Employer.

 

 

Available in 20+ countries

We work closely with over 20+ global partners who distribute the Leckey family of products throughout the world.

To get in touch or to become a Leckey distributor, please email hello@leckey.com or call us on (+44) 28 9260 0750.

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