Leckey Jobs

 

 

Senior System Administrator

Location: Lisburn, Onsite
Full time, Permanent Position

At Leckey we're all about supporting children so we choose to work in partnership with individuals, clinicians and carers to design products with a clinical and emotional focus and to deliver excellence in value and service for kids who need special support.

We wish to invite applications from highly experienced, self-driven IT professionals to work within an innovative medical device company, James Leckey Design Ltd. This is an exciting career development opportunity for the right candidate who can demonstrate they share our values and have the necessary skills, knowledge, and attitude to join our team.

About the role: We are looking for a Senior System Administrator to join our IT department. You’ll be responsible for maintaining / upgrading our server and network infrastructures. Senior System Administrator responsibilities include, monitoring system performance, configuring new software & hardware and upgrading current infrastructure to reflect current policies. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience within a similar role.

Ultimately, you will ensure our software, hardware, servers and networks run smoothly

Responsibilities:

· Diagnose and troubleshoot technical issues

· Maintain network infrastructure equipment

· Ensure the smooth deployment of new hardware & software

· Train staff & create technical documentation for company software

· Participate in strategic projects ensuring time bound requirements

· Provide a high level of internal service and support to department managers and remote workers

· Report to the Management Team on a weekly basis with department updates

· Work with the General Manager to meet the strategic objectives of the business

· Liaise with our sister company Sunrise Medial to integrate IT systems

Essential Knowledge

· Office 365

· Firewall & Router knowledge

· Diagnostic skills

· Windows Server 08SP2/12/16/19

· Cyber Security

· Active Directory/LDAP

· Backup & DR

· SAN & NAS (Dell, Synology, QNAP)

· Server Virtualisation

· Level 2 & 3 switches

· VOIP

Essential Interpersonal Skills

· Good interpersonal skills for effective communication

· Ability to work under pressure

· Time bound project management experience

· Ability to use own initiative within set boundaries of the role

· A flexible approach to the demands of the business and changing working environment

· Proactive and positive attitude

Renumeration

· 38 Hrs per week.

· Permanent, full time

· Salary 38 – 45K

· Life Assurance 4 x salary

· 33 days holiday (including Bank Holidays)

· On-site parking

· Condensed working 4 Day week (Monday to Thursday 7:30am – 5:30pm)

· Employee initiatives

If you believe you can make a difference and you are ready to join the team please email your CV along with a covering letter. Closing date for applications is 4:00pm on Friday 18th November 2022.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

Quality Control Inspector

Location: Lisburn

Full time, Permanent Position

(Job Ref: QCI1022)

Leckey works closely with therapists, parents, carers and our business partners around the world to research, develop and supply innovative postural support and therapy equipment that improves the lives of children and adults with disabilities. We are committed to our vision to be the fastest growing company in our industry sectors with brands recognised for integrity, innovation, quality, service and value. We are the UK and Ireland market leader in our field and export our products worldwide through our international distribution partners.

The company expanded in 2014 with the launch of our Firefly brand and in March 2016 James Leckey Design Ltd launched our VIDA Brand, a new sales and customer care company in the UK and Ireland (as well as Germany, Austria and the Netherlands). VIDA aims to offer customers a new sales and customer care company offering the best support and advice to meet their specialist needs. While Leckey designs, VIDA delivers. While Leckey manufactures, VIDA makes life easier.

Based in Lisburn we are a growing business employing over 185 people based in the UK, Ireland and Germany and sell directly to Occupational therapists, Physiotherapists and other healthcare professionals.

This is a great opportunity for the right person who can demonstrate they share our values and have the necessary skills, knowledge, experience, commitment and attitude to succeed in this important role.

The Role

As part of the Technical Team and reporting to the Quality Manager and Quality Engineer the successful candidate will be responsible for the following:

  • Oversee company compliance to recognised Quality Management System Inspection and Test requirements.
  • Document Control in relation to Quality Control Procedures and Records.
  • Ensure effective Quality Control for all aspects of the manufacturing process.
  • Inspect work to engineering drawings and technical data supplied.
  • Systematically investigate all causes of rework and rejected parts.
  • Document all non-conformance, corrective and preventive action.
  • Conduct a root cause analysis assign responsibility and progress through the NCR process.
  • Establish sampling plans to determine inspection levels.
  • Work with the minimum amount of supervision whilst maintaining expected levels of production.

Key Responsibilities

  • Carrying out inspections of components, labels and raw materials as required.
  • Maintaining records and documentation according to established procedures.
  • Experience using Microsoft programs such as Word and Excel.
  • Complete to a world class standard a Pre Despatch Inspection of order.
  • Sample approval.
  • Candidate will be expected to complete internal audits.
  • Have the ability to work to drawings and identify any non-conformances.
  • Perform random quality inspections across the business.
  • Candidate must be a team player and be prepared to change role to cover the department’s requirements.
  • Desirable but not required: experience on use of CMM machine.

Essential Criteria

  • Educated to A-Level standard or relevant trade / equivalent qualification.
  • At least 1 year of previous Inspection (Final Inspection, In-process Inspection, etc.) experience/knowledge within a Manufacturing Environment.
  • Good knowledge and experience of office software, including Excel, Outlook.
  • Strong interpersonal and communication skills.
  • Highly organised and detail conscious.
  • Product knowledge would be an advantage

Desirable criteria

  • Experience on use of CMM

Benefits:

  • 37.5 hours per week
  • Rota - Monday to Thursday 7:30am to 5:30pm
  • Rate of pay £12.25 per hour
  • Company Pension
  • Death In Service Benefit x4 Salary
  • Free Car Parking
  • Employee Initatives

Closing Date Wednesday 12th October @12pm.

Leckey are an Equal Opportunities Employer

Technical Specialist (Service Engineer)

Location: Southeast England

Full Time, Permanent Position (Job Ref: TS0922)

We wish to invite applications from experienced Technical or Therapy Assistant professionals to work within our Technical Specialist team. This is an exciting career development opportunity for the right candidate who can demonstrate they share our values and have the necessary skills, knowledge, experience, commitment, and attitude to join our team.

As a dedicated Leckey Technical Specialist you will report to the Regional Sales Manager and will be responsible for ensuring a high level of customer satisfaction through the technical support of our products in a designated territory. Your responsibilities will include:

  • Providing an exceptional level of in-field aftersales care and support
  • Identifying and developing new professional relationships and enhancing existing ones
  • Training stores staff on key product repairs/ basic configurations of all Leckey products
  • Conducting regular Leckey product audits to monitor quality/ condition of products being re-distributed into the community.
  • Identify each key centre/ equipment store’s needs, feedback to relevant Product Specialist or Regional Sales Manager to contribute to business development of the account.
  • To be a technical expert for Leckey products, and competent in their service, repair, and refurbishment.
  • Maintaining and updating daily records within the servicing and repair database.
  • Maintaining daily open and professional communications with Head Office.
  • Formally recording newly encountered in-field technical issues.
  • Providing advice, guidance, and training to customers on the technical aspects of Leckey products which may extend to the adjustment and set-up of products.
  • Issuing accurate quotations for spare parts and services.
  • Servicing and repairing Leckey products in the field, signing off to the required quality standard.
  • This role requires occasional nationwide travel and infrequent international travel with the potential for overnight stays

Essential Criteria:

  • A minimum of 12 months experience working as a Technical Instructor/Therapy Assistant.
  • Ability to move and handle loads and equipment safely.
  • Good written, verbal and IT communication skills, including Outlook.
  • Experience of face to face customer/client contact.
  • Ability to use own initiative within set boundaries of the role.
  • An awareness and understanding of people with disabilities.
  • General workshop knowledge & general mechanical knowledge.
  • A flexible approach to working conditions and changing working environment.
  • Full clean UK driving licence.
  • Proficiency in IT & use of Microsoft Office including the use of Excel, SharePoint, Teams, Word etc.

Desirable Criteria:

  • Previous experience within a similar sector.
  • Knowledge of paediatric mobility products.
  • Knowledge / experience of the geographic territory.
  • (Norfolk, Cambridgeshire, Suffolk, Bedford, Luton, Essex, Sussex, Kent, Surrey, Berkshire, Reading, Oxfordshire etc.)

Benefits:

  • Company vehicle
  • Fuel card
  • Premier Inn Card
  • Life insurance
  • Company pension
  • Performance bonus
  • Training and Development
  • Employee Benefits
  • Laptop & mobile phone

If you believe you can make a difference and you are ready to join the team please email your CV, and a link to your portfolio.

Closing date for applications will be 10am on Friday 7th October 2022

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.

Salary: £28,000.00-£30,000.00 per year

Benefits:

  • Company car
  • Company pension
  • Life insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Work Location: On the road

We are an Equal Opportunities Employer.

Available in 20+ countries

We work closely with over 20+ global partners who distribute the Leckey family of products throughout the world.

To get in touch or to become a Leckey distributor, please email hello@leckey.com or call us on (+44) 28 9260 0750.

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